Privacy Policy

All transactions are initiated through my company Pine Row LLC which is Doing Business As(DBA)  classicjapanesemotorcycles.com, a legally registered entity with the Ohio Secretary of State.

This Notice explains how we collect and disclose customer information when you initiate a transaction to obtain products or services from Pine Row, LLC.  

 Confidentiality and Security

Protecting customer information is very important to us.  Access to customer information is limited to those persons and companies who need to know that information in order to complete a transaction you initiate. 

Customer information we collect.

We collect customer information from you when you place an order online or through use of other forms, such as your name, address, email address, telephone or cell number. No personal or financial information we collect on customers or former customers is sold to any outside source or third party at any time.  We do not supply customer information collected on customers or former customers to any affiliated or nonaffiliated companies for marketing purposes. 

Policy for disclosing information outside Pine Row, LLC. 

All orders including financial transactions are processed through my order fulfillment partner “Shopify”, and their processing partner “Make an Offer.”  Shopify is a multi-national  ecommerce platform with over a million customers.  Please refer to their individual Privacy Policies for further information on how information is gathered and utilized to provide you the products you order. This information can be found at    www.shopify.com  and https://apps.shopify.com/make-an-offer

Since this is our policy, there is nothing you need to do to request us not to share customer information with such third parties.

 RETURN/REFUND POLICY
All sales are final.  There is no refund or return of any product order or shipment costs related to the transaction. Please be certain that the part you order is what you want. I can spend any amount of time it takes to work with you to make sure the part you are ordering is correct, so do not hesitate to ask questions. Products sold by Pine Row LLC are typically used, very rare, parts.  As manufacturers sometimes changed parts during a production run, fitment of parts to your particular motorcycle cannot be guaranteed. If you have any question regarding the suitability of any part ordered, please email me BEFORE ordering at
dvhellard1@gmail.com and we can discuss any questions you may have.

 SHIPPING POLICY

Unless otherwise agreed upon, orders will be shipped by best method as determined by seller through the US Post Office, FedEx, or UPS.  Shipping Costs are listed at the time of sale, and are included in the prices listed.

 Pine Row, LLC, an Ohio limited liability corporation, is registered with the Ohio Secretary of State and has registered the trade name “classicjapanesemotorcycles.com”.