Privacy Policy

This Customer Privacy Policy is provided by Pine Row LLC*.  This Notice explains how we collect and disclose customer information when you initiate a transaction to obtain products or services from Pine Row, LLC.   

Confidentiality and Security

Protecting customer information has always been important to us.  Access to customer information is limited to those persons who need to know that information in order to complete a transaction you initiate.  For example, customer financial and shipping address information is only shared with the financial institutions and shipping companies as required in order to provide products or services requested by a customer in an individual order transaction.  All transactions are accomplished through Pine Row LLC (dba classicjapanesemotorcycles.com)  which is a legally registered entitiy with the Ohio Secretary of State.

Customer information we collect.

We collect customer information from you when you place an order online or through use of other forms, such as your name, address, email address, telephone or cell number. 

Policy for disclosing information outside Pine Row, LLC. 

No personal or financial information we collect on customers or former customers is ever disclosed or sold to any outside source or third party at any time.  We do not use customer information collected on customers or former customers to any affiliated or nonaffiliated companies for marketing purposes.  Since this is our policy, there is nothing you need to do to request us not to share customer information with such third parties.

 

RETURN/REFUND POLICY
All sales are final.  There is no refund or return of any product order or shipments costs related to the transaction. Please be certain that the part you order is what you want.  Products sold by Pine Row LLC are typically used, very rare, parts.  As manufacturers sometimes changed parts during a production run, fitment of parts to your particular motorcycle cannot be guaranteed. If you have any question regarding the suitability of any part ordered, please email me BEFORE ordering at
david@classicjapanesemotorcycles.com and we can discuss any questions you may have.

 

SHIPPING POLICY

Unless otherwise agreed upon, orders will be shipped by best method through the US Post Office, FedEx, or UPS.  Shipping Costs are listed at the time of sale, and are included in the prices listed.

 

*Pine Row, LLC, an Ohio limited liability corporation, is registered with the Ohio Secretary of State and has registered the trade name “classicjapanesemotorcycles.com”.